Chroma - Notice history

All systems operational

API - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Dashboard - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Package Search MCP - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Hosted embedding service - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Notice history

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Jan 2026

Elevated query latencies - increase in 504 errors
ResolvedPartial outage1 hour 32 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We implemented a fix and are currently monitoring the system as health restores.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident where Chroma Cloud is returning 504 errors at an increased rate and query latencies are degraded.

Dec 2025

No notices reported this month

Nov 2025

Degraded query for fresh writes latency in us-east-1
ResolvedDegraded performance22 minutes
  • Resolved
    UTC
    Resolved

    Cluster is confirmed as stable and latencies have returned to normal

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. Performance is stabilizing

  • Investigating
    UTC
    Investigating

    We are experiencing a large surge in traffic and queries are degraded for collections with recently added data. We are currently scaling out the cluster in order to accommodate more traffic

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