Chroma - Elevated query latencies - increase in 504 errors – Incident details

All systems operational

Elevated query latencies - increase in 504 errors

Resolved
Partial outage
Started 29 days agoLasted about 2 hours

Affected

API

Operational from 11:57 PM to 1:30 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We implemented a fix and are currently monitoring the system as health restores.

  • Investigating
    Investigating

    We are currently investigating this incident where Chroma Cloud is returning 504 errors at an increased rate and query latencies are degraded.