Chroma - Notice history

All systems operational

API - Operational

100% - uptime
Apr 2025 · 100.0%May · 99.91%Jun · 100.0%

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Apr 2025
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Jun 2025

Dashboard - Operational

99% - uptime
Apr 2025 · 97.25%May · 99.97%Jun · 100.0%

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Apr 2025
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Package Search MCP - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
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Jun 2025

Hosted embedding service - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

Elevated API latencies
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    Engineers have identified the problem and have fully mitigated the issue. We will continue to monitor the situation.
  • Investigating
    Investigating
    We are currently investigating this incident.

May 2025

Errors calling add, upsert, update, query, and get.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We have reverted the offending configuration change, which routed traffic to a proxy service that was failing. This issue is now resolved.
  • Investigating
    Investigating
    We are currently investigating degradation to all DML operations on Chroma Cloud us-east-1\. DDLs remain healthy.
Slow indexing speeds
  • Resolved
    Resolved

    This issue is resolved

  • Identified
    Identified

    On 5/6 at 2:24 PST we observed a slow down in indexing speed. We are scaling our cluster to accommodate increased load.

Apr 2025

Issues creating a new account
  • Resolved
    Resolved

    This incident has been resolved.

    The error was not detected by our alerting systems, and led to a prolonged outage.

    We are updating our alerting systems to detect persistent issues like this in the future for a faster response.

  • Investigating
    Investigating

    We are receiving reports of an error while creating a new account.

    Existing users are not affected.

Elevated API latencies
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified the root cause of the issue and are resolving.

  • Investigating
    Investigating

    We are currently investigating elevated API latencies to core Chroma APIs.

Apr 2025 to Jun 2025

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